Return and Cancellation Policy for Marko Rubel’s Turn-Key Systems, Inc.
Turn-key Systems, Inc. (TKS) offers a 30-day return policy from the day of purchase. This includes all products purchased directly from our company.
If you purchased our products from other vendors, you must contact that vendor directly and follow the refund policy of the vendor that charged your credit card or accepted payment.
Finally, if you purchased our product at one of our seminars, please refer to the Return Policy located on your purchase receipt.
TKS will, at our discretion, allow for the return or replacement of any information product purchase for up to 30-days. This includes DVDs, CDs, Workbooks, as well as digitally downloadable products. All sales are final after 30 days.
For monthly data subscriptions, you can cancel with at least 30 days notice prior to the next billing cycle. Cancel by submitting a support ticket to www.MyRealEstateSupport.com with “CANCEL” in the subject line. You may only request a refund for the current month.
For our monthly membership programs, there are NO refunds for monthly membership charges. You are under no obligation to continue monthly membership programs and can cancel at anytime by submitting a support ticket to www.MyRealEstateSupport.com with “CANCEL” in the subject line.
Once received and processed, TKS will cancel your membership, discontinue and/or disconnect services, and cease future billings to your credit card. Any charges processed on or after the effective date of cancellation will be promptly refunded.
When a customer approaches TKS about a refund, we first offer technical support and attempt to resolve any other concerns. If a refund is still desired, you will need to submit your refund request in writing as follows:
ONLINE: Go to www.MyRealEstateSupport.com and submit a ticket with “REFUND” in the subject line.
MAIL: Send the request to Turn-Key Systems, Inc., 8799 Balboa Ave. Suite #120, San Diego, CA 92123 (must be postmarked within 30 days of purchase).
Return instructions and/or proof of refund will be sent to you from our office. Returned items will NOT be accepted without prior approval from our office and a completed Return Material Authorization (RMA) form.
Audio courses include various anti-fraud devices and technologies designed to prevent illegal copying. If ANY of these anti-fraud devices are determined to have been opened, cut, tampered with or compromised in any way, TKS will NOT accept the product for a refund.
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